Terms & Conditions

Sale of Show Tickets

Tickets can only be purchased from this website by credit or debit card.

All prices on this website include VAT where applicable.

Tickets purchased via this website will be available for collection at the cinema. Tickets purchased via this website are non-refundable and are not available for exchange unless required by law.

The Parkway Entertainment Company Limited (Parkway Cinema Cleethorpes) offers allocated seating on some performaces.

When purchasing tickets for an allocated seating show you can select your seats from a screen plan.

If you choose not to do this, seats will be allocated automatically on a "best available" basis carried out by a prescribed computer program.

By purchasing tickets via this website you agree that:

(a) You will accept the seat reserved for each ticket purchased.

(b) Whilst we will make every effort to seat you in your allocated seat, we make no warranties or representations that this will be possible.
You agree that we may at our discretion, refuse to sell tickets to you or withdraw any tickets from sale via this website.

We reserve the right to refuse admission, or to have people leave once admission has been granted.

Internet and Telephone ticket sales attract a booking fee of 65p per ticket for the first four tickets in each transaction.

E.G. Minimum fee of 65p for one ticket; Maximum of £2.60 for four or more tickets.

We do not make a charge for using credit or debit cards as payment.
The booking fee can be avoided by purchasing tickets in person from the box office during normal box office hours.

The booking fee is charged to cover the additional computing associated with providing remote access to the venue’s ticketing system.

Sale of Gift Cards (Coming soon)

Gift cards can be redeemed at any Parkway Entertainment Company Limited cinema.

A unique QR code is generated on purchase. This must be shown at any point of sale for use. If using online (available on our new website coming soon) the full serial number must be entered, which will be printed on the back of the card or on the eCard.

Sale is dependent on availability.

Gift cards cannot be refunded or redeemed for cash.

If you do not spend the entire balance on the gift card, the remaining balance will be updated after each transaction.

You cannot use it to purchase another gift card, or membership.

You can spend your gift card on any ticket or item from our retail counters, automated ticket machines or online.

The code will not be replaced if lost, stolen or used without your permission.

The voucher does not give preferential treatment over any other customers.

All credit must be used within 12 months of purchase, or it will be cancelled.

The minimum amount to be placed on this voucher is £5, the maximum is £150 at any one time

We reserve the right to amend these Terms and Conditions at any time and without prior notice.